Support

Questions, bugs or ideas? Email hello@greatwork.company and we'll get back to you.

Common questions

My steps show zero. Make sure Footprints can read Steps, Flights Climbed and Walking + Running Distance in Settings > Health > Data Access & Devices > Footprints, and Motion & Fitness is on in Settings > Privacy & Security.

How do I change my daily goal? Open the More tab and use the plus and minus buttons under your goal.

Miles or kilometers? Pick one in the More tab.

How do I restore Footprints Pro on a new iPhone? Open Footprints Pro from the More tab and tap Restore.

How do I cancel Footprints Pro? In Settings, tap your name, then Subscriptions, then Footprints Pro.